Create experiences that the luxury sector craves.

It’s time to adapt your product and keep up with what customers want.

The global market for premium experiences is growing, so why not onsider creating a product for the luxury / premium sector. 

Most tour operators have a premium experience hidden in plain sight but just don’t realise it. We consider it our role to help draw out an experience that appeals to the high-net-worth traveller.

Our online course will help you to develop or refine your product for the luxury market.

Compared to international tourists, domestic tourists are happy to explore on their own. By creating a must-do premium version of an experience, tour operators can future-proof their business.

Reasons to focus on premium domestic tourism

With inbound tourism not expected to fully recover until 2023/24, tour operators used to benefiting from international guests need to prioritise the domestic market.

Whilst there has been an upsurge in occupancy for regional accommodation providers, many tour operators have been struggling. According to the recent white paper by Tourism Research Australia ‘Moving Forward – The role of domestic travel in Australia’s tourism recovery’ the reasons are obvious:  

– Two-thirds of spend on group or package tours pre-COVID-19 came from international visitors
– Travellers that have seen a decline in household incomes will be more likely to do free activities
– Domestic travellers are familiar with what Australia has to offer and are less likely to pay for tours and attractions that the international sector would.

Meanwhile, wealthier domestic travellers are 50% more likely to travel interstate and typically spend 80% more per person per night on domestic overnight trips.  Those who would ordinarily have spent on first class international airfares each year now have a surplus of funds to spend here in Australia. Luxury travel agents are searching for ways to provide these wealthy clients with the equivalent of their overseas holiday but the lack of premium regional offerings makes this difficult, meaning funds will simply be saved up and spent overseas when they can finally travel again. 

There is a unique opportunity to create distinct offerings that appeal to the sophisticated experience seeker who is forced to substitute their international holiday for a domestic one. 

These experiences need to be rare, real and exclusive, providing the traveller with a more specialised way of seeing Australia. In addition, the health and safety preference for physical distancing lends itself to private touring.

Watch our free webinar
'Why now is the perfect time to adapt your product for the luxury sector.'

If the COVID-19 border closures have reduced your income, if you’re finding domestic tourists aren’t as willing to pay for your tours as international guests, or if you simply wish to understand how attracting the luxury market could benefit your business now and in the future, then watch this 15 minute webinar to find out how we can help you create a tourism product that guests will pay top dollar for.

Arkaba Walk

Australia’s high-net-worth-individuals (HNWI**) are expected to grow by 34% over the next five years to reach close to 2.1 million.

Knight Frank's Wealth Report 2020